Sales Conditions
GENERAL TERMS AND CONDITIONS OF ONLINE SALES
GENERAL INFORMATION.
The goods covered by these general conditions are offered for sale by the company HÖBE PERGH S.r.l., based in 36012 Asiago (VI) in Piazza Carli n. 3, enrolled at the Chamber of Commerce of Vicenza, Register of Companies at n. 02700200245, REA V268044, C.F. and VAT n. 02700200245, with paid-up capital of € 10,200 email address info@hobepergh.com, pec hobepergh@legalmail.it, phone no. +390424 692352, (hereinafter referred to as "Seller").
For any communication or complaint, please refer to the above indications.
Before placing an order, the user declares that he has read and accepted these general terms and conditions of sale.
The contract can be concluded in the following languages: Italian, English.
1. DEFINITIONS.
1.1. 'E-commerce contract' means the performance of commercial activities and transactions by electronic means.
1.2. “Purchaser" or "Buyer" means the "Consumer" who purchases Höbe Pergh products online
1.3. “Consumer” means the natural person who makes the purchase for purposes unrelated to any commercial, craft or professional activity carried out
1.4. “Seller" shall mean Höbe Pergh S.r.l., i.e. the entity named in the epigraph, which, in the exercise of its entrepreneurial or professional activity, sells the goods or provides the services that are subject of the the contract.
1.5. “Distributor" means the courier appointed from time to time to deliver the goods.
2. OBJECT OF THE CONTRACT.
2.1. Hereby, the Seller sells and the Purchaser purchases at a distance, by means of telematic means, tangible movable goods and services that are listed on www.hobepergh.com.
2.2. The products, services advertised on the site and any promotional samples offered by the Seller are for personal use only. The Seller reserves the right, with or without prior notice, to terminate or reduce any supply of products or services if, in its sole discretion, it has reason to believe that the conduct of the Buyer may be in breach of these General Terms and Conditions of Sale.
2.3. The Seller undertakes to describe its products on the site as accurately as possible; however, it cannot guarantee that the product descriptions, colors, information relating thereto or other content available on the site are error-free.
2.4. In the event of a difference between the picture and the written product sheet, the description in the product sheet shall always prevail.
3. TERMS OF CONCLUSION OF THE CONTRACT.
3.1. The products can be viewed in the 'products' section. The presentation of products on the website www.hobepergh.com constitutes an invitation to offer
3.2. Anyone wishing to purchase one or more products must select one or more desired products and add them to the shopping cart by clicking on the appropriate button (to later check the order "in cart", simply click on the symbol in the top right-hand corner depicting a shopping cart).
3.3. Once the products to be purchased have been added to the shopping cart, the site user will be able to access the shopping cart page (https://hobepergh.com/cart), where the selected products, the price of the individual products and the shipping costs will be highlighted.
3.4. After verifying that the data is correct, the user may conclude the order by clicking on the "checkout" button and thus accessing the "payment" page.
3.5. On the "payment" page, the user must access his profile or proceed with registration, filling in the required fields; he must then select the desired payment method from those made available by the site and declare that he has read and accepts these terms and conditions of sale, in addition to issuing the necessary attestations on the processing of personal data.
3.6. Once the required fields have been filled in, the user must click on the “pay now” button and will be directed to a new page for payment of the order, where he/she will be asked to issue bank authorisations for payment. Once the authorisations have been issued as required by the site, clicking on the "place order" button will forward the order.
3.7. The order placed by the user shall be considered as a contractual purchase proposal to Höbe Pergh S.r.l. for the selected products.
Upon receipt of the order, Höbe Pergh S.r.l. will send a confirmation email, sent to the email address indicated by the Purchaser, which will contain: the date of the order, the assignment of a "Customer Order Number" (which must be used in any further communication with the Seller), the details of the ordering party and the order, the price of the goods purchased (in Euros and inclusive of VAT, except as provided for in point 8.3.), shipping, delivery and any additional charges, the terms and conditions of payment, the address where the goods will be delivered.
3.8. The e-mail confirming receipt of the order does not constitute acceptance of the purchase proposal, but rather confirmation receipt of the order, activation of the data verification procedure and availability of the products requested. The contract between the Seller and the Purchaser is concluded exclusively when the Purchaser receives a separate e-mail from the Seller accepting the purchase proposal, also containing the information relative to the shipment of the product and the tracking code, in order to allow the Purchaser to conveniently track the shipment, by connecting to the express courier's site.
The price and shipping costs will only be charged once the Seller has checked the availability of the ordered products.
3.9. The Seller reserves the right not to accept incomplete or incorrectly filled orders. Payment by the Buyer shall be made using the method chosen on-line at the time of purchase.
3.10. As soon as payment for the product has been received, the Seller shall proceed to issue the relevant tax document pursuant to Presidential Decree No. 633/1972 where required by law.
3.11. The Vendor shall shipment the goods after having received payment of the purchase price of the product within the terms set forth in these terms of sale.
3.12. By sending the contract proposal electronically, the Buyer expressly and unconditionally accepts the Privacy Policy and these conditions of sale in his/her relations with the Seller.
4. PROCEDURE FOR CORRECTING DATA ENTRY ERRORS BEFORE THE ORDER IS FORWARDED TO THE SELLER.
4.1. The Purchaser may, at any time before placing the order, change the contract proposal. By using the browser's back button, the user is taken back to the previous web pages, where he/she can change the data entered, the options selected or remove products from the shopping cart.
4.2. The Purchaser may also directly access the 'shopping cart' section by clicking on the appropriate button and there remove the products already selected or change their characteristics.
4.3. After placing the order, the purchaser who needs to change a contract proposal may do so by sending an e-mail to the seller at info@hobepergh.com. Without prejudice to the right of withdrawal, a change to the contract proposal after placing the order is possible until the order has been prepared for the shipping process
5. MANNER OF FILING THE CONTRACT.
5.1. The Seller advises the Buyer to keep a copy of these contractual terms and conditions of sale in digital or printed form.
5.2. The Seller informs the Buyer that each order sent is stored in digital/paper format on the server or at the Seller's premises in accordance with criteria of confidentiality and security.
5.3. The Purchaser may in any case request a copy from the Seller by sending a special request to the e-mail address info@hobepergh.com, indicating in the subject line the details of the order (number, etc.).
6. METHOD OF PAYMENT
6.1. The price invoiced to the Buyer is the price indicated on the order confirmation sent by the Seller. Payment for the products is due on the day of the order confirmation.
6.2. Any payment for the products/services purchased by the Purchaser may only be made in manner specified below. The use of the aforementioned methods does not entail any additional charge for the Purchaser.
6.3. Payment can be made by Credit Card. The accepted circuits are Visa, MasterCard, American Express.
It is also possible to use credit cards such as PayPal (this payment method does not require you to enter your credit card number or other personal data, only your email and password), PostePay (this is a prepaid card on the Visa Electron circuit marketed by the Italian Post Office, it is a rechargeable card not associated with a current account, which allows online purchases using the amount recharged on it).
The following forms of payment are also accepted: MyBank, Hype, China UnionPay.
6.4. The order shall only be processed after the Seller's bank has contacted the Purchaser's bank for verification and confirmation of the latter's data. Only in the event of a positive outcome of this verification will shipment take place. This may result in a delay in the execution of the order.
6.5. All payment-related communications take place on a special Seller line protected by an encryption system. The Seller guarantees the storage of this information with an additional level of security encryption in compliance with the regulations on the protection of personal data. For further information, please refer to the specific privacy regulations available on the site.
6.6. All orders placed, before being processed, are subject to genuineness checks directly by the relevant credit card issuing institutions for the protection of the Customer. With this form of payment, once this procedure has been completed, the Buyer shall have completed the purchase proposal, which shall be confirmed by e-mail, with the assignment of a specific "order number", which he shall use in any further communication with Höbe Pergh.
Please note that, as of 28 December 2020, online payments are even more secure thanks to the new European PSD2 regulation, which has introduced new authentication rules. When a buyer places an order using a credit card payment, the bank may ask them to confirm their identity using 3D Secure authentication. There are many ways to authenticate online payments and the Buyer may be asked to confirm identity via SMS, email or TouchID.
7. PRICES
7.1. All sales prices of the products displayed and indicated on the www.hobepergh.com website are in Euro.
7.2. Except as provided for in point 8 below, the sales prices referred to in the previous point are inclusive of VAT. This price includes the price of the products, handling costs, packaging, product storage. Shipping costs, if applicable, will be calculated at checkout. Any additional charges (e.g. customs clearance), if any, are not included in the price and must be paid when the goods are delivered.
7.3. The prices indicated in correspondence with each of the goods presented on the website are valid until the date indicated in the catalogue/website or until their modification, it being understood that the price will be the one indicated at the time of the purchase proposal.
7.4. The price of the products shall be the price indicated on the website from time to time, unless there is an obvious error. Should this occur, the Buyer will be informed immediately and will be given the option of continuing the order at the correct amount or cancelling it. If the Seller is unable to contact the Buyer, the order will be cancelled, and the Buyer refunded the full amount. There is therefore no obligation on the part of the Seller to supply the product at the erroneously indicated lower price (even if the Shipment Confirmation has already been sent) if the error in the price is obvious and unequivocal such that it can reasonably be identified as incorrect.
7.5. Discounts and promotions: if the Purchaser is in possession of a personal discount or promotion code, it can be used at the time of payment. For this purpose, it will be necessary to enter it in the appropriate section at checkout. If aimed at all potential Buyers, promotions and discounts may also be announced on the web pages of the site.
7.6. In compliance with the provisions of Article 17 bis of Legislative Decree 206/2005 (as amended by Legislative Decree 26/2023, implementing EU Directive 2019/2161), in the event of a price reduction being applied to a given product displayed on the website, the price reduction announcement will simultaneously indicate the price applied during the period of time corresponding to the thirty days preceding said reduction. In the case of products placed on the market for less than thirty days, the period of time to which the previous price (to the reduced price) refers will be indicated.
8. TAX INFORMATION: VAT EXEMPTIONS, DUTIES AND IMPORT TAXES.
8.1. Should the goods be delivered outside Italy, the Buyer may be subject to import duties and taxes, payable once the package reaches the specified destination.
Any additional customs clearance costs will be borne by the Buyer.
The Seller has no control over these costs and cannot predict their amount. Duties and import taxes (calculated according to the domestic regulations of each country) are not included in the prices of the products shown on the site.
Customs policies vary considerably from country to country and it is therefore advisable for the Buyer to contact the local customs office for further information.
The Buyer must bear in mind that when importing goods he is obliged to comply with the legislation of the importing country.
8.2. Product prices applied to Purchasers residing in Italy or in EU countries that are published on www.hobepergh.com are indicated VAT/tax included.
8.3. In the case of orders to countries outside the European Union, the order total is automatically calculated online.
According to the domestic regulations of each country, shipments with a destination in a non-EU country are exempt from VAT (Value Added Tax), but are subject to import taxes (DDU - Delivery Duties Unpaid).
The payment of the aforementioned import taxes (DDU) is the sole responsibility of the Buyer.
9. SHIPPING AND DELIVERY TIMES
9.1. If the order is placed before 12.00 A.M. CET, shipment shall normally take place on the same day, with the exception of public holidays and weekends; if the order is placed after 12.00 noon CET, shipment shall normally take place the following day.
Orders received from Friday after 12 A.M. CET until Sunday night will be shipped on Monday or the following Tuesday.
In all cases, shipment does not take place on public holidays and weekends.
9.2. The Seller shall deliver the purchased products to the Purchaser within 3 working days from the conclusion of the contract (i.e. from the time the Purchaser receives a separate e-mail from the Vendor accepting the purchase proposal, also containing information on the shipment of the product).
Public holidays and weekends are not considered working days.
9.3. Delivery times may however vary depending on the availability or otherwise of the product and the geographical location to which the goods are destined; in all cases, they may not exceed 30 (thirty) days from the time of conclusion of the contract, in compliance with the provisions of Article 61 of Legislative Decree 206/2005
9.4. All shipping and delivery times stated above are indicative and not binding.
9.5. In the event that the Seller is unable to ship the goods within the terms set out in the preceding points, the Buyer shall be promptly notified by e-mail or by telephone, if contact information was provided in the order.
9.6. The shipping methods and costs are set out in detail below.
10. SHIPPING INFORMATION (COSTS AND METHODS)
10.1. Shipments in Italy and the EU are made by GLS or UPS courier.
10.2. The cost of shipping varies depending on the amount indicated in the order, according to the following ranges:
Italy
- Order up to € 75.00: cost of € 9.00
- Order above €75.00: free of charge
EU and non-EU countries
- Order up to € 150.00: cost of € 12.00
- Order over € 150.00: free of charge
10.3. Shipments to non-EU countries are accompanied by an official invoice stating the value of the individual items in Euro. For articles on sale, the invoice states the discounted amounts.
In accordance with international trade regulations, all shipments made by UPS or GLS courier on behalf of the Seller are shipped from Bassano del Grappa (VI) accompanied by an official invoice stating the exact value in Euro of the items shipped.
10.4. The insurance of the goods, if any, shall be that of the delivering courier.
10.5. Delivery is made to the shipping address specified at the time of the order, which may be different from the Buyer's address.
10.6. Upon arrival of the goods, before signing for delivery, the Buyer shall inspect the integrity of the packaging in order to detect any tampering and/or abrasions or breaks in the packaging itself or in the adhesive tape. He shall also check whether the number of packages indicated in the carrier's letter corresponds to the number of packages delivered. In the event of discrepancies or abrasions/breaks/damage to the package, the Buyer shall sign the receipt with reservation or refuse it. The Buyer in such cases shall, under penalty of forfeiture, contact the Seller by e-mail at info@hobepergh.com within 5 (five) days.
10.7. In the event that the shipment is not successful at the address indicated by the Buyer, the package will be returned to the sender at the Buyer's expense, and this amount will be deducted from any refund due to the Buyer.
10.8. If the shipment is unsuccessful after the second delivery attempt, the package will remain in storage at the Courier for 3 (three) working days. If the Buyer has not made arrangements for delivery within this period of time, the Seller reserves the right to request that the goods be redelivered. In any event, all storage costs shall be borne by the Buyer, as shall the cost of returning the goods to the sender and the cost of any redelivery. The status of the file stating the reason for non-delivery and the request for instructions for release, as the status of one's order may be viewed by the Buyer directly on the courier's site.
11. AVAILABILITY OF PRODUCTS
11.1. The Seller ensures through the computerised system used the processing and execution of orders without delay. To this end, it indicates in real time, in its electronic catalogue, the number of products available and those not available.
12. INTELLECTUAL PROPERTY
12.1. The Customer acknowledges and accepts that all products offered for sale on the website www.hobepergh.com are original and authentic, designed and manufactured by Höbe Pergh S.r.l. and marked with the registered trademark of which the Seller is the exclusive owner: "HÖBEPERGH".
13. LIMITATIONS OF LIABILITY
13.1. The Seller is not liable for damages, losses and costs suffered by the Purchaser as a result of the non-execution or inexact execution of the contract due to causes not attributable to him, the Purchaser only having the right to a full refund of the price paid and any accessory charges incurred.
13.2. Except in the case of willful misconduct or gross negligence, the Seller shall not be held liable to the Purchaser for inefficiencies or malfunctions related to the use of the Internet network and the site outside of its control or that of its sub-suppliers.
13.3. The Seller assumes no liability for any fraudulent and unlawful use that may be made by third parties of the Buyer's credit cards and other means of payment, whether or not registered by the Buyer at the time of payment of the order.
13.4. The Seller reserves the right to make changes to the site and/or amend these terms and conditions whenever necessary, without prior notice.
The Seller guarantees that its site is protected according to international standards for the Internet.
13.5. The Seller declines all responsibility for any malfunctions arising from and/or related to the deactivation of cookies in the user's browser.
14. PASSING OF RISK
14.1. The risk of loss of or damage to the goods, for reasons not attributable to the Seller, shall pass to the Buyer only at the time of delivery of the goods to him or to a designated third party other than the carrier
15. RIGHT OF WITHDRAWAL
15.1. The Purchaser who wishes to cancel the order placed may contact Customer Service in the "Contacts" section of the www.hobepergh.com website, by e-mail info@hobepergh.com and request cancellation. The request will be accepted if the order has not yet been processed.
15.2. The Purchaser-Consumer has the right to withdraw from the contract entered into, without any penalty and without specifying the reason, within the term of 14 (fourteen) days from the day of receipt of the purchased product (see Art. 52 co II, lett. b) Consumer Code).
15.3. In the event that the Purchaser decides to make use of the right of withdrawal, he must notify the Seller, using the standard withdrawal form, which can be found at the end of these general sales conditions (All. I part B of Legislative Decree no. 21/2014), or by submitting any other explicit declaration of his decision to withdraw from the contract by registered letter with return receipt, pec or e-mail to info@hobepergh.com. In such cases, the Seller shall promptly notify the Purchaser of the receipt of the withdrawal exercised by sending an e-mail to the address indicated by the Purchaser during registration.
15.4. For the purposes of exercising the right of withdrawal, the sending of the communication may validly be replaced by the return of the purchased product, provided that it is sent within the same terms (14 days from the date of receipt of the goods) and in the manner provided for in Article 17. The date of delivery to the post office or forwarding agent shall be deemed authentic between the parties.
15.5. The burden of proof concerning the exercise of the right of withdrawal in accordance with this Article shall be on the Purchaser.
15.6. The goods shall be returned without undue delay and in any case within 14 (fourteen) days from the date on which the Buyer informed the Seller of his decision to withdraw from the contract.
If the returned articles show damage or signs of wear resulting from handling that is not necessary to establish the nature, characteristics and functioning of the articles, the Seller may withhold from the refund an amount corresponding to their decrease in value.
15.7. The Buyer exercising the right of withdrawal under this Article shall not bear the direct costs of returning the goods to the Seller, which shall be borne by the latter.
15.8. A Buyer who exercises his right of withdrawal in accordance with the provisions shall be refunded the sums already paid using the same method of payment used by the Buyer, unless the latter has accepted another method of payment for the refund. Notwithstanding the foregoing, the Seller is not obliged to reimburse additional costs if the consumer has expressly chosen a type of delivery other than the least expensive type of delivery offered by the Seller. Such sums shall be refunded without undue delay and in any case within 14 (fourteen) days from the day on which the Seller was informed of the Buyer's decision to withdraw from the contract. Unless the Seller has offered to collect the goods himself, the Seller may nevertheless withhold refund until he has received the goods or until the Buyer has proved that he has returned the goods, whichever is sooner.
15.9. Returned products must be received by the Seller within 30 days from the date of delivery.
15.10. We will accept for a return unused products, and in the original packaging, intact and sealed or full-sized products as long as they are at least half full.
15.11. Upon receipt of the notice in which the Buyer informs the Seller that it exercises its right of withdrawal, the Parties are released from their mutual obligations, subject to the provisions of this Article.
16. LACK OF CONFORMITY AND WARRANTIES.
16.1. Höbe Pergh S.r.l. markets high-quality products. In any case, we remind you that the legal guarantee of conformity for goods is provided by law to protect the customer. For the purposes of this contract, consumer goods shall be presumed to be in conformity with the contract if they have the characteristics set out in Art. 129 D. Lgs. 206/2005 (Consumer Code). If the Consumer receives goods that do not conform to the contract of sale, the Seller shall be liable to the consumer for any lack of conformity that exists at the time of delivery of the goods and that becomes apparent within two years from that time. The action to enforce defects not fraudulently concealed by the seller shall in any case be time-barred within twenty-six months from delivery of the goods.
16.2. There shall be no lack of conformity if, at the time of conclusion of the contract, the Purchaser was aware of the defect and could not have been unaware of it with ordinary care or if the lack of conformity results from instructions or materials provided by the Purchaser.
16.3. In the event of a conformity defect, the Buyer is entitled to replacement of the defective good by the Seller, free of charge, unless the remedy requested is impossible or excessively onerous compared to the other. If replacement is not possible, the Buyer shall nevertheless be entitled to a price reduction or to receive back a sum, commensurate with the value of the goods, against return of the defective product to the Seller.
16.4. It is understood that for matters other than those set out above, these terms and conditions of sale or the provisions of the Civil Code shall apply.
16.5. Defects or lack of conformity resulting from normal wear and tear of the products, or those caused during transport, or from improper use or maintenance of the products, are expressly excluded from the guarantee.
16.6. In the event that a lack of conformity, a defect or a quality defect is found, the Purchaser is requested to write by e-mail to info@hobepergh.com or by post to the address, Piazza Carli, 3- 36012 Asiago (VI). The Seller, once it has received the request, shall indicate its willingness to carry out the request, or the reasons preventing it from doing so, within seven working days of receipt of the request.
16.7. In the same communication, the Seller shall indicate the proposed price reduction or the modalities of return or replacement of the defective good. In such cases, it shall be the Buyer's responsibility to indicate the methods (among those under payment methods) for re-crediting the sums previously paid to the Seller.
16.8. For the modalities of return in case of lack of conformity or termination, see the modalities in Art. 17 following the "official return procedure".
16.9. The Seller assumes no liability for the use the Customer intends to make of the purchased goods. In the event of "defective" goods, the Seller shall bear the sole responsibility for their replacement. Under no circumstances shall the Seller be held liable for the Customer's loss of profit.
16.10. The Seller assumes no liability for disservices attributable to force majeure of any nature or kind, in the event he is unable to execute the contract within the agreed timeframe. Causes of force majeure include, by way of example but not limited to, measures taken by the Public Authorities, strikes both general and otherwise, e.g. of the carriers used by the Seller, as well as any other circumstance beyond the latter's control.
17. RETURN IN THE EVENT OF WITHDRAWAL, LACK OF CONFORMITY OR TERMINATION OF THE CONTRACT.
17.1. Hobe Pergh S.r.l. has developed a simple and convenient return procedure. The address to which the return should be made is: Höbe Pergh S.r.l., Piazza Carli, 3 - 36012 Asiago - Vicenza (Italy). The return is free of charge.
17.2. The return request must be made by e-mail by writing to info@hobepergh.com providing the order number and preferably the reasons for the return: withdrawal, lack of conformity, termination of the contract. Within 2 (two) working days, if the return is approved, pre-paid UPS/GLS Return labels to be applied to the original package will be delivered by e-mail to the same address provided at the time of the order. If the return request is not approved, communication will be sent to the Purchaser by e-mail with the reasons for rejection of the return request.
17.3. The Buyer must ensure that the products are returned in the same condition in which they were received, with all tags attached and intact.
17.4. Unless the return is consequent to termination due to a lack of conformity or flaw, the purchased goods must be undamaged and returned in their original packaging, complete in all its parts (including packaging and any documentation and accessory equipment: instructions, accessories, etc.); to limit damage to the original packaging, it is recommended, whenever possible, to place it in a second box; in all cases, the affixing of labels or adhesive tapes directly on the original product packaging must be avoided.
17.5. It is necessary to book the collection of the parcel by contacting the courier, by telephone or online, in order to establish the date of collection of the parcel. The return service through the courier chosen by the Seller is free of charge. This choice is not binding on the Customer, but if the Customer chooses a different courier for the return, the relative costs and any theft or loss shall be borne exclusively by the Customer.
17.6. The Seller reserves the right to inspect the returned goods and to assess possible costs for re-stocking depending on the condition of the goods.
17.7. The Seller reserves the right to request photographic support if necessary for the purposes of evaluating the return procedure. Refunds of the returned goods will only be made if the return is made following the procedure set forth in this article, otherwise the product will be sent back to the Customer, charging him for the costs. The refund to the Customer will be made (if the return has complied with these conditions) for the full amount already paid for the product within 14 (fourteen) days from receipt of the return request by means of a transfer of the amount charged to the Credit Card.
17.8. The return cannot be made in the event of: (a) full sized products have been used more than half; (b) lack of the original outer packaging and/or inner packaging; (c) absence of integral elements of the product (instructions, accessories or other); (d) damage to the product for reasons other than its transport.
18. PRIVACY
18.1. The Purchaser may obtain information on the processing of personal data in the appropriate Privacy section by clicking on the link contained in this website specifically provided for this purpose.
19. SETTLEMENT OF DISPUTES
19.1. All disputes arising from this contract shall be preceded by an attempt at conciliation at the Mediation Body of the Vicenza Chamber of Commerce and resolved in accordance with the Conciliation Rules adopted by it.
19.2. If the parties intend to bring an action before an ordinary court of law, the competent court shall be the one where the Purchaser's residence or domicile is located
19.3. The consumer resident in Europe should be aware that the European Commission has set up an online platform that provides an alternative dispute resolution tool. This tool may be used by the European consumer to settle out of court any dispute relating to and/or arising from contracts for the sale of goods and services concluded online. The European consumer may use this platform to resolve any dispute arising from the online contract concluded with the Seller. The platform is available at the following link (http://ec.europa.eu/consumers/odr/).
20. APPLICABLE LAW AND JURISDICTION
20.1. This contract is governed by Italian law.
20.2. Jurisdiction is vested in the Italian courts.
21. AGE REQUIREMENTS
21.1. People under the age of eighteen (minors under the law of their country) may not purchase online at this site. Underage users are therefore advised not to subscribe to any services and not to register.
Annex No. 1 WITHDRAWAL FORM
WITHDRAWAL FORM
Pursuant to Annex 1, letter B of Legislative Decree no. 21/2014 (Art. 49(1)(h))
(complete and return this form only if you wish to withdraw from the contract)
Addressee: company Höbe Pergh S.r.l. with registered office in Piazza Carli, 3 - 36012, Asiago (VI), telephone no. +39 0424 692352.
- I/we (*) hereby give notice of withdrawal from my/our (*) contract of sale of the
following goods/services (*)
- Ordered on (*)/received on (*)
- Name(s) of Purchaser(s)
- Address of Purchaser(s)
- Signature of Purchaser(s) (only if this form is notified in paper version)
- Date
(*) Delete as appropriate'.